Terms & Conditions

Section 01

About Stavo

Stavo is a SaaS platform that enables businesses ("Business Partners") to collect user-generated photos from their customers ("Users") through AI-powered review flows and to reward contributing Users with loyalty points redeemable for real-world value. Stavo operates as an intermediary connecting businesses and their customers through this content-and-rewards system.

These Terms govern your use of the Stavo platform, including any website, widget, mobile application, API, or related service operated by Stavo App, Inc. ("Stavo," "we," "us," or "our").

Section 02

Eligibility

You must be at least 18 years of age to create a Stavo account or use the platform in any capacity. By using Stavo, you represent and warrant that:

• •You are at least 18 years old;
• •You have the legal capacity to enter into a binding contract;
• •You are not prohibited from using the platform under any applicable law;
• •All registration information you provide is accurate and current.

If you are accessing Stavo on behalf of a business, you represent that you have authority to bind that business to these Terms.

Section 03

User Accounts

To participate in Stavo's rewards program or submit content, you must create an account. You are responsible for:

• •Maintaining the confidentiality of your login credentials;
• •All activity that occurs under your account;
• •Notifying us promptly at support@stavo.app if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for extended periods, or are associated with fraudulent activity.

Section 04

Photo Submissions & User-Generated Content

Stavo allows Users to submit original photos in response to prompts provided by Business Partners. By submitting a photo or any other content ("UGC") through the platform, you represent and warrant that:

• •You are the original creator and sole owner of all rights in the submitted content;
• •The content does not infringe any third-party intellectual property, privacy, or publicity rights;
• •You have obtained all necessary consents from any identifiable individuals pictured;
• •The content does not contain illegal material, explicit sexual content, graphic violence, hate speech, or false or misleading representations;
• •The content accurately depicts the business or experience described and has not been digitally manipulated to misrepresent reality.

To verify that photos are authentic and were taken at the claimed venue, all submissions must include GPS location data and a timestamp captured at the time the photo was taken. You must enable location services on your device when submitting content through Stavo.

Submissions that are missing GPS data, have a disabled or spoofed location, or contain a timestamp inconsistent with the claimed venue visit will be automatically denied and will not be eligible for loyalty points. Stavo is not responsible for device-level location settings that prevent a valid submission.

Stavo does not guarantee that any submitted content will be accepted, displayed, or earn loyalty points.

Section 05

Usage License

By submitting content through Stavo and checking the required submission acknowledgment, you grant two separate licenses as described below. You retain ownership of your photo at all times.

You grant the relevant Business Partner a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display your submitted photo for digital marketing and promotional purposes, including social media posts, digital advertising, and email marketing.

• •This license is limited to digital and social media use only. It does not include print materials (menus, signage, flyers, posters, merchandise, etc.) or use on the Business Partner's website.
• •Business Partners may not sell your photo to unaffiliated third parties.
• •Business Partners will credit your creator handle when they publicly post your photo, unless you opt out of attribution in your account settings.
• •This license survives account deletion - content already used by a Business Partner prior to deletion remains licensed for that prior use.
• •You may request removal of your content from Stavo's servers (see Section 9 of the Privacy Policy), but this does not revoke digital uses already made by Business Partners.

You also grant Stavo App, Inc. a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute your submitted photo for Stavo's own marketing and promotional purposes, including but not limited to Stavo's social media accounts, app store listings, press materials, and platform showcases.

• •Stavo will credit your creator handle when featuring your photo in its marketing materials.
• •This license does not grant Stavo the right to sell your photo to third parties.
• •You may request that Stavo remove your photo from its active marketing materials at any time by contacting support@stavo.app.

Both licenses are granted at the time of submission and confirmed by your checkbox acknowledgment on every submission form.

Section 06

Rewards & Loyalty Points

Stavo facilitates the distribution of loyalty points ("Points") to Users whose content is accepted by Business Partners. Points are issued by, and at the sole discretion of, the Business Partner. Stavo acts as a technology intermediary and is not the issuer or guarantor of any rewards.

Points are credited to your account once a Business Partner confirms acceptance of your submission. Point values are set by individual Business Partners and may vary by venue, campaign, or time period.

Points may be redeemable for cash, gift cards, discounts, or other rewards as determined by the Business Partner and facilitated through our rewards disbursement partner. Redemption options, minimum thresholds, and expiration policies are set by each Business Partner and will be communicated within the platform.

• •Points have no cash value unless and until redeemed through an available redemption option;
• •Points are non-transferable and may not be sold or auctioned;
• •Stavo and Business Partners reserve the right to expire, adjust, or revoke Points in cases of fraud, abuse, or account termination;
• •Stavo is not responsible for Business Partner failure to honor rewards.

Section 07

Business Partners

Businesses that integrate Stavo ("Business Partners") agree to separate platform terms governing their use of the widget, content rights, and rewards obligations. Stavo is not a party to any transaction between you and a Business Partner.

Stavo does not endorse or guarantee any Business Partner or their products and services. Any disputes regarding rewards, redemption, or your experience with a Business Partner should be directed to that business first, and then to Stavo at support@stavo.app if unresolved.

Section 08

Prohibited Conduct

You agree not to use Stavo to:

• •Submit photos you did not personally create or do not have the rights to license;
• •Manipulate, deceive, or misrepresent content (including AI-generated photos presented as original photography);
• •Spoof, falsify, or manipulate GPS location data or photo timestamps;
• •Game the rewards system through fake accounts, bulk submissions, or coordinated abuse;
• •Scrape, crawl, or reverse-engineer any part of the Stavo platform;
• •Interfere with or disrupt the platform's infrastructure or security;
• •Use the platform for any unlawful purpose or in violation of any applicable regulation;
• •Impersonate any person or entity.

Violations may result in immediate account suspension, forfeiture of accrued Points, and legal action where applicable.

Business Partners may report creators for suspected misuse of the platform, including but not limited to submitting fraudulent content, falsifying location data, or engaging in coordinated abuse of the rewards system. Reports submitted by Business Partners are reviewed by Stavo in good faith.

Upon receipt of a report, Stavo will conduct an internal review of the flagged account and associated submissions. Depending on the outcome of that review, Stavo may take action including a warning, temporary suspension, permanent account deletion, and forfeiture of any accrued Points. Stavo's determination following a review is final.

If you believe your account has been incorrectly reported or suspended, you may appeal by contacting support@stavo.app with the subject line "Account Appeal."

Section 09

Intellectual Property

The Stavo platform - including its software, design, brand, trademarks, and all non-UGC content - is owned by Stavo App, Inc. and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights to Stavo's brand, technology, or proprietary systems.

You retain ownership of your submitted content as described in Section 5. Stavo claims no ownership over your UGC beyond the limited license granted herein.

Section 10

Disclaimers

THE STAVO PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Stavo does not warrant that the platform will be uninterrupted, error-free, or secure. We are not responsible for any failure of our AI review system to correctly assess content quality, nor for Business Partner decisions regarding content acceptance or rejection.

Section 11

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STAVO, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

IN NO EVENT SHALL STAVO'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF REWARDS PAID TO YOU THROUGH THE PLATFORM IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

Section 12

Indemnification

You agree to indemnify, defend, and hold harmless Stavo App, Inc. and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• •Your use of the platform in violation of these Terms;
• •Any content you submit, including claims of copyright infringement or right of publicity;
• •Your violation of any applicable law or third-party rights.

Section 13

Termination

You may close your account at any time by contacting support@stavo.app. Upon account closure, accrued Points will be forfeited unless redeemed prior to closure. Licensed content rights granted to Business Partners remain in effect as described in Section 5.

Stavo reserves the right to suspend or terminate your access at any time, with or without notice, for any reason including violation of these Terms or conduct harmful to other users, Business Partners, or Stavo.

Section 14

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or your use of Stavo shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration administered under the rules of the American Arbitration Association (AAA), conducted in English.

You waive any right to participate in a class action lawsuit or class-wide arbitration against Stavo.

Section 15

Changes to Terms

We may update these Terms from time to time. When we do, we will update the Effective Date at the top of this page and notify registered users via email or in-app notification. Your continued use of Stavo after the effective date of any changes constitutes your acceptance of the revised Terms.

If we make material changes to how we handle UGC licenses or rewards, we will provide at least 14 days' advance notice.

Section 16

Contact

For questions about these Terms, contact us at:

Stavo App, Inc.Email: support@stavo.appWebsite: stavo.app